Waiting in comfort

Waiting areas are often either dedicated larger rooms or smaller spaces located within  a corridor or an open space. A lot of waiting rooms have a counter where people can speak to a nurse or administrative staff. 

It is important to provide the people waiting with a relaxing, comfortable environment, which will help to reduce any anxiety. They and the staff should easily be able to have private conversations, without the risk of people overhearing.


  • To absorb sound and prevent echoes
  • To improve speech clarity
  • To keep sound from spreading throughout the space


  • Using a high performance sound-absorbing ceiling
  • Use wall absorbers. If there is a counter, the wall absorbers should be placed on the walls close to the counter
  • Place additional lowered sound absorbing free-hanging units directly above the counter to increase speech clarity and privacy

Acoustic considerations

Recommended products for waiting areas